SERVICING THE VARYING NEEDS OF OUR CLIENTS

"I just love working on all aspects of my business, with little time to spend on my self-care or family,"
- said no one ever
At InEssence, our extensive knowledge and expertise empower us to seamlessly integrate into your team, ensuring that our collaboration proves to be an invaluable asset to your organization. As we join forces, we dedicate ourselves to providing you with the right structure, tools, and support that carve out more time for you to hone your focus on the growth of your business. Our approach is centered around working with you, not just for you – as your trusted partner and team member, our unwavering passion is to see you succeed and flourish.​

Let’s systematize Package

Systemizing your business means organizing and improving the various activities required to run a successful small business. This includes automating some tasks more efficiently, leading to more productivity. It also lets you focus on growing your business without being inundated with mundane tasks. 
Systems can include:
  • Implement automations
  • Recommend and set up SAAS, CRM, and apps
  • Optimizing your processes and procedures
  • Manage your budget and finances 
Whether your a solopreneur or a small business of 1-10 teams, Systematizing a business can help you increase efficiency and simplify project management. It can also help to decrease burnout.

Project/Launch Management Package

In the fast-paced world of small business, successfully launching a new product or managing complex projects can be overwhelming. This is where we steps in as a strategic partner to help you navigate the intricate waters of product launches and project management.
Services include:
  • Creating a project plan
  • Streamlined Planning and Strategy
  • Helping you execute the plan
  • Keeping track of deadlines and tasks
  • Prioritizing projects
  • Team Coordination
Whether you're launching a new product or managing complex projects, our expertise can help you achieve your objectives more efficiently and with less stress, ultimately driving your business towards success.

Administrative Support

We offer services and support that encompass a wide range of services aimed at assisting businesses with their day-to-day operations and administrative needs.  They include but are not limited to:
  • Scheduling: appointments, coordinating meetings, setting reminders, and managing event invitations on digital calendars.
  • Email management: Organizing and responding to emails, filtering spam, prioritizing important messages, and managing email correspondence.
  • Data entry: Inputting data into databases, updating records, maintaining accuracy, and ensuring data integrity. 
  • Document Management: Creating, formatting, and editing documents such as letters, reports, presentations, and spreadsheets. Organizing and maintaining digital files and folders.

Customer Service and Support 

We offer a variety of customer support and services to small businesses, helping them enhance customer satisfaction, streamline operations, and focus on core business activities.  
Services such as:
  • ​Customer Care: Promptly addressing client concerns and fostering positive relationships.
  • CRM Updates: Organizing and managing customer contact information such as names, addresses, phone numbers, emails, and other relevant details in a centralized database.
  • Customer follow-ups: Manage customer inquiries, complaints, and follow-ups
  • Manage Appointments: Scheduling appointments and following ups
  • Technical Support: Providing step-by-step guidance or referring customers to relevant resources, troubleshooting, related to products or services.